FAQs

Can I return or exchange it if I ordered the wrong design or want a different size/color?

Unfortunately, no. We do not accept returns or exchanges when the customer accidentally placed a wrong order. However, if it was my mistake and I got your order wrong, I'll be happy to send you the correct case!

How long will it take to receive my order?

I try to make your case as soon as possible, but since I am tackling school, a job, and this business, my processing time is up to 14 business days. Despite everything I'm doing, I try to get your orders out ASAP! Once they get shipped, it takes about 3-5 days to ship depending on your location!

I just ordered a custom case! What do I do now?

Thank you for your purchase! Now you send me the picture you would like by doing either of the following (make sure to include your order number) :

Email me at manisacases@gmail.com
Text me at (210) 951-1202

Do you ship internationally?

Unfortunately, I am not able to ship internationally, yet! I would love to be able to in the furture!

Will you sell Samsung cases in the future?

I hope to! I'm waiting for my business to grow more before I start investing in other types of phone models! There are so my types of Samsung cases and ideally, I would like to have a good variety in stock. I'm just waiting to have a better idea of which I should get and how much I should invest.

Are these cases protective?

Yes!!! I only use my product because I am so trusting in it! I have dropped my phone so many times and I don't even have a screen protector, yet my phone has not cracked once!

How much is shipping?

Shipping is $3.50 across all of the United States! I do not offer international shipping.

Do you sell clear cases?

Unfortunately, I am not able to make clear phone cases.